Frequently Asked Questions
Everything you need to know about shopping with The NSF Shop.
How long does shipping usually take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
Are your materials sustainably sourced?
The NSF Shop is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade factories for over 80% of our seasonal collections.